Radiology Clinical Support Associate (Flex Schedule, Variable Shifts)
Job Number: NR3082562
Pay Rate: $19-21.4 / hour
Job Description
Radiology Clinical Support Associate
Role Type: Full-Time, Flex-Schedule Employee of the Company (Not a temp or contract assignment)
Shift: Variable Shifts (Friday through Sunday schedule; includes days, evening hours, and a holiday rotation)
Work Arrangement: On-site
Location: Hanover, PA 17331
New Hire Starting Salary Range: $19.00 – $21.40 per hour (After hire, promotional pay increases available - see below)
About the Opportunity
This job is a permanent, full-time career opportunity within a fast-paced hospital Imaging and Radiology department. If selected, you will be hired directly as a regular employee of the organization we represent. You will be on their payroll and eligible for their full suite of benefits from your start date. This is not a temporary, contract, or "temp-to-hire" role. This position features a dedicated weekend-intensive schedule (Friday–Sunday), offering an excellent fit for professionals seeking structured mid-week flexibility.
Purpose
The Radiology Clinical Support Associate plays an essential role in supporting the diagnostic imaging team by assisting technical staff to deliver high-quality, timely, and compassionate patient care. Operating as a vital liaison between Radiologists, Technologists, and patients, this professional manages exam room preparation, patient navigation, and clinical data entry. This role is crucial for maintaining an efficient clinical workflow, reducing patient wait times, and ensuring an exceptional patient experience.
Responsibilities
- Technologist Assistance: Prepare radiology examination rooms between procedures, set up auxiliary positioning equipment, and assist the certified imaging technologist during exams as directed.
- Patient Navigation & Comfort: Greet and check in patients, escort them to appropriate imaging areas, and act as a dedicated liaison regarding waiting periods or test statuses. Instruct and assist patients with changing into appropriate exam attire and maintain fully stocked patient dressing rooms.
- Safe Patient Handling: Assist multidisciplinary clinical staff with the safe transferring, lifting, positioning, and transporting of patients to and from the radiology department.
- Clerical & Phone Triage: Answer incoming department telephone lines, answer baseline operational questions, take accurate clinical messages, and route calls to the appropriate imaging sub-specialties.
- Data Entry & Systems: Perform precise, routine data entry of patient and exam details into the specialized Radiology Information System (RIS) under technologist supervision.
- Interpersonal Excellence: Maintain highly cooperative, collaborative, and professional working relationships with patients, physicians, technologists, and nursing units.
Minimum Essential Requirements
- High School Diploma or GED.
- One (1) year of direct patient care experience in a clinical or hospital setting, or prior experience working specifically within a diagnostic radiology department, is highly valued.
- Technical Compliance: Excellent verbal and written communication skills, required to support a high volume of direct interaction with physicians, patients, and families.
- Certification Requirement: CPR certification required based on American Heart Association (AHA) standards—must include both a didactic component and a hands-on skills demonstration component—within 30 days of hire.
Performance-Based Earning Potential
This role offers a structured path for financial advancement. Through consistent high performance, leadership development, and continuous learning over time, employees have the opportunity to earn up to $28.60 per hour.
Premier Benefits
- Exceptional Retirement Package: Retirement plans with employer matching. Combined, the organization contributes up to 8% of your eligible pay toward your future.
- World-Class Healthcare: Access preventive care and specialty services through an exclusive provider network.
- Generous Paid Time Off: Enjoy up to 5.5 weeks of PTO per year, plus 7 paid holidays, with unique options to buy or sell PTO days to fit your lifestyle.
- Tuition Assistance: Benefit from up to $6,000 per academic year in tuition reimbursement, plus exclusive tuition discounts at over 30 partner colleges and universities.
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About Hanover, PA
Unlock your career potential in the vibrant area of Hanover, Pennsylvania! Nestled in the heart of York County, Hanover boasts a perfect blend of historic charm and modern opportunities. From exploring the iconic Utz Quality Foods factory tour to indulging in scrumptious Dutch cuisine at local eateries, there is something for everyone in this picturesque town. With nearby cultural gems like the Eichelberger Performing Arts Center and the Hanover Area Arts Guild, along with easy access to outdoor adventures at Codorus State Park, Hanover offers a unique mix of culture and recreation. Join us in discovering job opportunities in Hanover that match your career goals and lifestyle aspirations!
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