Phlebotomy Supervisor
Job Number: NR93000463
Pay Rate: $19.67-23 / hour
Job Description
Supervisor, Phlebotomy
Role Type: Full-Time, Regular Employee of the Company (Not a temp or contract assignment)
Shift: Day Job (Typically 7:00 AM – 3:30 PM, primarily Monday through Friday; requires schedule flexibility to support team meetings, rounding, and occasional staff needs; no routine weekend, holiday, or on-call rotation)
Work Arrangement: On-site (No routine floating or travel required)
Location: Pittsburgh, PA 15215 (Aspinwall Area)
New Hire Starting Salary Range: $19.67 – $23.00 per hour (After hire, pay increases can be earned, see below).
About the Opportunity
This is a permanent, full-time career opportunity within a prominent hospital-based laboratory service department. If selected, you will be hired directly as a regular employee of the organization we represent. You will be on their payroll and eligible for their full suite of benefits from your start date. This is not a temporary, contract, or "temp-to-hire" role. This position is designed for a highly visible, hands-on clinical leader who values an impactful floor presence while maintaining a strong work-life balance through a structured daylight schedule.
Purpose
The Supervisor of Phlebotomy provides direct administrative, operational, and clinical leadership to a dedicated frontline specimen procurement team. Blending personnel management with active clinical participation, this professional ensures that high-quality, safe, and regulatory-compliant inpatient phlebotomy services are executed flawlessly. This role is essential for driving departmental quality initiatives, overseeing staff training and evaluations, optimizing patient throughput, and maintaining a culture of exceptional patient safety and customer service.
Responsibilities
- Team Leadership & Scheduling: Supervise daily frontline operations, design and maintain staff schedules to ensure comprehensive clinical coverage, and provide high-visibility leadership and rounding on the floor.
- Personnel Development & Evaluations: Onboard, train, and orient new phlebotomy employees and students. Conduct routine staff performance evaluations and administer corrective actions in alignment with corporate policies as required.
- Clinical Specimen Procurement: Perform high-quality, hands-on venipuncture, heelsticks, and fingersticks following strict patient identification protocols. Safely handle specialized sample collections beyond blood as operationally required.
- Quality Assurance & Compliance: Update and maintain internal specimen procurement policies, procedures, and safety methods. Develop targeted quality initiatives to improve laboratory workflows and review performance metrics to optimize customer satisfaction.
- Data Entry & Systems Management: Register precise patient demographic data and laboratory test orders into the Laboratory Information System (LIS), ensuring the absolute adequacy and compliance of patient medical files.
- Cross-Functional Communication: Serve as the central communication link for the department; interface courteously with laboratory customers, handle telephone triage, and immediately escalate unusual or problematic clinical incidents to pathologists or technical directors.
- Patient Education & Support: Deliver clear, compassionate instructions to patients and families regarding self-collected laboratory specimens, ensuring strict adherence to pre-analytical processing requirements.
Minimum Essential Requirements
- High School Diploma or GED.
- Core Experience: Minimum of three (3) years of progressive phlebotomy experience is required.
- Clinical Expertise: Strong foundational knowledge of medical terminology and hands-on specimen procurement processes. Must possess or rapidly build high proficiency in operating Laboratory Information Systems (LIS) and Microsoft Office.
- Communication Skills: Exceptional verbal, written, and telephonic communication skills, with a demonstrated ability to interact effectively with diverse age groups, internal technical staff, and external patients.
Preferred Assets: An Associate Degree in Laboratory Sciences; prior supervisory or clinical leadership experience; inpatient hospital phlebotomy experience; and an active national certification such as Phlebotomy Technician (PBT(ASCP)) or Medical Laboratory Technician (MLT(ASCP)) are highly valued.
Performance-Based Earning Potential
This role offers a structured path for financial advancement. Through consistent high performance, leadership development, and continuous learning over time, employees have the opportunity to earn up to $32.13 per hour.
Premier Benefits
- Exceptional Retirement Package: Retirement plans with employer matching. Combined, the organization contributes up to 8% of your eligible pay toward your future.
- World-Class Healthcare: Access preventive care and specialty services through an exclusive provider network.
- Generous Paid Time Off: Enjoy up to 5.5 weeks of PTO per year, plus 7 paid holidays, with unique options to buy or sell PTO days to fit your lifestyle.
- Tuition Assistance: Benefit from up to $6,000 per academic year in tuition reimbursement, plus exclusive tuition discounts at over 30 partner colleges and universities.
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