Medical Scheduling Coordinator - Outpatient Services
Job Number: NR340508825
Pay Rate: $19.8-22.45 / hour
Job Description
Medical Scheduling Coordinator - Outpatient Services
Job Type: Full-Time, Direct-Hire (Permanent placement on company payroll with immediate full benefits; not a temporary job)
Location: Pittsburgh, PA 15213 (Oakland area)
Schedule: Monday – Friday, Day Shift (Standard daylight schedule, 8:30am–5:00pm; no holidays or weekends required)
New Hire Starting Base Pay: $19.80 – $22.45 per hour (Placement and starting salary based on EMR experience, medical terminology, and patient registration background.)
Future Earning Potential: Established employees have the opportunity to earn progressive pay increases up to $30.40 per hour over time through performance, tenure, and administrative contribution.
Mandatory Qualifications
- Education & Experience: B.A. degree and 1 year of experience in a related fiscal/admission/registration function; OR 2 years of college, business school education, or medical secretary training and 1-2 years of experience; OR equivalent combination of education and experience required.
- Healthcare Background: Demonstrated experience in a healthcare setting, with proven ability to function well under stressful conditions and maintain patient standards.
- Scheduling & Systems Proficiency: Hands-on experience with computer-based appointment scheduling and EMR systems (Epic experience highly preferred).
- Insurance & Healthcare Knowledge: Knowledge of third-party health care coverage and familiarity with medical terminology required, including an understanding of Blue Cross, Medicare, Medical Assistance, and commercial insurance coverage.
- Communication Skills: Excellent written and verbal communication skills required for interacting with patients, families, and clinical teams.
How You'll Make an Impact
- Patient Access & Scheduling: Coordinate, schedule, and confirm new and returning patient appointments, diagnostic testing, and evaluations using automated scheduling systems.
- Intake & Registration: Gather and record accurate demographic, financial, and insurance information during intake to ensure seamless billing and record compliance.
- Front Desk & Administrative Support: Answer incoming calls, greet patients and visitors, manage office correspondence, maintain supply inventory, and back up medical records functions.
- Interdisciplinary Communication: Act as a key communication link between patients, physicians, APPs, nurses, and office staff to facilitate timely care coordination and follow-up.
What We Offer
- Education & Career Growth: Up to $6,000 per year in tuition assistance, partner university discounts, select tuition-covered degree programs, and administrative advancement pathways.
- Health & Well-Being: Immediate medical, dental, and vision coverage options starting day one, plus access to free onsite clinics and 24/7 virtual care.
- Dual-Tier Retirement Program: Generous combined retirement package with employer contributions up to 8% of your eligible pay through matching funds and company-paid plans.
- Work-Life Balance & Time Off: Paid holidays, up to 5.5 weeks of annual PTO (with buy/sell options), paid parental leave, backup childcare resources, student loan relief support, and pre-tax transit options.
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