Medical Office Patient Access & Scheduling Specialist
Job Number: NR596774831
Job Description
Medical Office Patient Access & Scheduling Specialist
Job Type: Full-Time, Direct-Hire (Permanent placement on company payroll with immediate full benefits; not a temporary job)
Location: Harrisburg, PA 17109 (East Shore area)
Schedule: Monday – Friday, Day Shift (Standard daylight schedule, 9:00am–5:30pm; no holidays or weekends required)
New Hire Starting Base Pay: $19.74 – $22.22 per hour (Starting salary placement is determined by relevant medical office experience, patient scheduling background, and EMR skills.)
Future Earning Potential: Position salary range progresses up to $29.67 per hour over time through performance, tenure, and administrative career advancement.
Mandatory Qualifications
- Education: High school diploma or GED required.
- Experience: Minimum of 2 years of experience working in a medical office, ambulatory care setting, or outpatient facility as a Medical Secretary, Medical Scheduler, or Medical Assistant.
- Scheduling & Systems Proficiency: Demonstrated appointment scheduling experience in a patient care environment. Hands-on experience with EMR systems (Epic proficiency strongly preferred).
- Leadership & Lead Ability: Prior supervisory, team lead, or administrative leadership experience preferred to coordinate daily front office functions and mentor staff.
- Multi-Site Travel: Willingness and ability to regularly work at multiple clinical locations (including at least 10% travel to support satellite offices in Mechanicsburg, Downtown Harrisburg, and York, PA).
- Technical Knowledge: Computer proficiency, typing accuracy, medical terminology knowledge, and familiarity with insurance verification/coverage (Medicare, Medicaid, commercial plans).
How You'll Make an Impact
- Front Office Lead Coordination: Assist management by coordinating daily front desk workflows, leading/training team members, verifying cash deposits/ledgers, and resolving error reports.
- Patient Checkout & Scheduling: Lead checkout procedures, accurately schedule follow-up visits, coordinate diagnostic testing/procedures, and manage provider calendar guidelines.
- Patient Registration & Billing: Collect copayments, update demographic and insurance data, explain payment policies, and handle patient portal inquiries.
- Administrative Support: Triage high-volume incoming phone calls, route provider messages, scan medical records, handle office supply inventory, and coordinate clinical referrals.
What We Offer
- Education & Career Growth: Up to $6,000 per year in tuition assistance, partner university discounts, select tuition-covered degree programs, and administrative advancement pathways.
- Health & Well-Being: Immediate medical, dental, and vision coverage options starting day one, plus access to free onsite clinics and 24/7 virtual care.
- Dual-Tier Retirement Program: Generous combined retirement package with employer contributions up to 8% of your eligible pay through matching funds and company-paid plans.
- Work-Life Balance & Time Off: Paid holidays, up to 5.5 weeks of annual PTO (with buy/sell options), paid parental leave, backup childcare resources, student loan relief support, and pre-tax transit options.
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Discover exciting job opportunities in the vibrant Harrisburg, Pennsylvania area today! Situated along the scenic Susquehanna River, Harrisburg offers a perfect blend of historical charm, modern amenities, and endless opportunities for career growth. Immerse yourself in the rich culture of the State Museum of Pennsylvania, enjoy performances at the Whitaker Center for Science and the Arts, or cheer on the Harrisburg Senators at FNB Field. Indulge in local cuisine, stroll through picturesque Riverfront Park, or explore nearby Hershey, known as the "Sweetest Place on Earth." Join us in Harrisburg, where a fulfilling career and a fulfilling life await you. Explore our job listings now!