Medical Front Office Specialist (On-Site, Williamsport, PA)
Job Number: NR404420526
Pay Rate: $19.74-22.22 / hour
Job Description
Medical Front Office Specialist
Role Type: Full-Time, Employee of the Company (Not a temp or contract assignment)
Shift: Monday–Friday, Day Job (Shifts scheduled between 7:30 AM – 5:00 PM)
Work Arrangement: On-site
Location: Williamsport, PA 17701
New Hire Starting Salary Range: $19.74 – $22.22 per hour
About the Opportunity
This is a permanent, full-time career opportunity. If selected, you will be hired directly as a regular employee of the organization we represent. You will be on their payroll and eligible for their full suite of benefits from your start date. This is not a temporary, contract, or "temp-to-hire" role. Enjoy a stable schedule with no weekends or major holidays.
Purpose
We are seeking a detail-oriented and professional Medical Front Office Specialist to support a busy, specialized Infectious Disease medical practice. In this role, you will be the core coordinator for patient scheduling, data entry, and front-office administration. This position requires an adaptable individual who excels at multitasking, provides exceptional customer service, and ensures the efficient flow of both patient traffic and administrative clinical documentation.
Responsibilities
- Patient Coordination: Greet and register patients promptly, manage check-in and check-out functions, provide directions/instructions, and maintain a clean, orderly waiting environment.
- Schedule Management: Efficiently coordinate, schedule, and reschedule patient appointments and diagnostic testing; verify and maintain provider schedules and confirm appointments.
- Data Integrity & Insurance: Obtain and enter comprehensive patient demographic and insurance information. Secure required insurance authorizations, verifications, and medical referrals in a timely fashion.
- Financial & Billing Support: Utilize the automated financial management system to enter charges, process co-payments, perform daily reconciliations, and support the inpatient billing process.
- Medical Records & Correspondence: Prepare patient charts for upcoming visits, process authorized medical records release requests, and assist providers with reviewing transcription and dictation accuracy.
- Office Administration: Answer and triage telephone calls, take accurate messages, manage inventory levels, and assist with ordering office supplies.
Minimum Essential Requirements
- High School Diploma or GED.
- Minimum of three (3) years of work experience (experience in a medical office or clinical setting).
- Prior experience working with medical terminology in a medical office or clinical setting
- Technical Proficiency: Proven word processing and computer experience required, including navigating computerized scheduling and electronic medical record systems.
- Strong interpersonal skills with the ability to communicate courteously and effectively with patients, families, and multidisciplinary healthcare departments.
Performance-Based Earning Potential
This role offers a structured path for financial advancement. Through consistent high performance, leadership development, and continuous learning over time, employees have the opportunity to earn up to $29.67 per hour.
Premier Benefits
- Exceptional Retirement Package: Retirement plans including a 403(b) Savings Plan with employer matching and a Cash Balance Plan. Combined, the organization contributes up to 8% of your eligible pay toward your future.
- World-Class Healthcare: Access preventive care and specialty services through an exclusive provider network.
- Generous Paid Time Off: Enjoy up to 5.5 weeks of PTO per year, plus 7 paid holidays, with unique options to buy or sell PTO days to fit your lifestyle.
- Tuition Assistance: Benefit from up to $6,000 per academic year in tuition reimbursement, plus exclusive tuition discounts at over 30 partner colleges and universities.
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Discover exciting job opportunities in the vibrant area surrounding Williamsport, Pennsylvania! Nestled in the picturesque Susquehanna Valley, Williamsport offers a blend of historic charm and modern growth. Home of the renowned Little League World Series, this area boasts a thriving arts scene with galleries like the Lycoming College Art Gallery and the Community Arts Center featuring local talents. Enjoy the outdoor beauty of Susquehanna State Park and the Susquehanna Riverwalk while indulging in local delicacies like the famous Central PA dish, the "Hangtown Fry". Consider making Williamsport your career destination and experience a unique blend of culture, community, and career growth like no other. Browse our job listings today and embark on a fulfilling career journey in this captivating region!