Medical Front Office & Patient Registration Coordinator
Job Number: NR40512991
Job Description
Medical Front Office & Patient Registration Coordinator
(On-site, Hummelstown, PA 17036)
- Job Type: Full-Time, Direct-Hire (Permanent placement on company payroll with full benefits; not a temporary job)
- Location: Hummelstown, PA 17036
- Schedule: Full-Time, Day Shift (Monday – Friday, daylight hours; up to 25% local travel to nearby clinic sites in Hershey or Lemoyne for staffing coverage; no weekends or holidays required)
- New Hire Starting Base Pay: $19.41 – $21.85 per hour (Starting salary placement is determined by direct customer service, medical front office, or billing/registration experience.)
- Future Earning Potential: Position salary range progresses up to $29.15 per hour over time through performance, tenure, and administrative career ladder advancement.
Mandatory Qualifications
- Education: High school diploma or GED equivalent required.
- Experience & Skills: Two (2) years of experience in a medical, medical billing and physician office or medical environment. Ob/Gyn practice experience preferred. Personal computer proficiency and typing skills required.
- Systems Knowledge: Familiarity with Electronic Health Record (EHR) systems such as Epic or Medipac preferred; knowledge of medical terminology required.
- Customer Service & Communication: Strong interpersonal skills to navigate patient intake, educate patients on financial obligations, and promote patient portal onboarding.
How You'll Make an Impact
- Patient Arrival & Onboarding: Warmly greet patients, guide use of self-arrival technology or complete front-desk check-in and assist patients with patient portal registration.
- Registration & Benefit Verification: Verify insurance coverage via online systems or telephone, update patient demographic and insurance data, and obtain required HIPAA consent signatures.
- Financial Navigation & Point-of-Service Collections: Educate patients on copayments and financial responsibilities, collect payments at the point of service, and connect patients with financial advocacy resources when needed.
- Scheduling & Continuum of Care: Schedule follow-up appointments at checkout, assist with care coordination, and resolve patient inquiries to ensure continuity of care.
What We Offer
- Education & Career Growth: Tuition assistance programs, professional development resources, and structured administrative career ladder advancement.
- Health & Well-Being: Comprehensive medical, dental, and vision coverage options, plus wellness support.
- Dual-Tier Retirement Program: Generous combined retirement package with employer matching funds and company-paid retirement contributions up to 8% based on your plan elections.
- Work-Life Balance & Time Off: Paid holidays, generous annual paid time off (PTO), paid parental leave, and additional lifestyle support perks.
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Ready to take your career to new heights in Hummelstown, Pennsylvania? Explore our job opportunities in this vibrant town that blends small-town charm with big-city opportunities. Located near Hershey, the sweetest place on earth, Hummelstown offers a plethora of job prospects in healthcare, tourism, and more. Enjoy easy access to the famous Hersheypark, Hershey's Chocolate World, and the Hershey Gardens for leisurely weekends. Indulge in local delicacies like Hershey's chocolate and explore art galleries like the Square Halo Gallery. With a thriving arts scene, professional sports teams like the Hershey Bears, and picturesque parks like Shank Park, Hummelstown promises a fulfilling career and a rich lifestyle. Start your job search today and discover the magic of this enchanting region.