Lead Surgical Coordinator & Patient Access Supervisor
Job Number: NR67469541
Pay Rate: $20-23 / hour
Job Description
Lead Surgical Coordinator & Patient Access Supervisor
Location: Hybrid with an in-office presence in Pittsburgh, PA 15213 (Oakland Area)
Hybrid: The role includes a mix of on-site and remote workdays. Specific schedules may vary by team or role.
Status: Full-Time, Direct Hire as an employee of the Company with access to full benefits
Schedule: Full-Time, (Monday–Friday, Daylight Schedule)
New Hire Starting Pay: Up to $23.15/hour (Based on experience)
After-Hire Earning Potential: Your compensation grows as you do. The Company offers incremental, performance-based pay increases tied to job experience and technical proficiency. While initial offers are based on current experience, successful team members have the opportunity to reach an earning ceiling of $32.00 per hour through the internal advancement structure.
Why Join Us?
This is a Direct-Hire, Permanent Position with one of the region’s most respected and globally recognized healthcare leaders. From Day 1, you are a full-fledged employee with access to:
- Comprehensive Benefits: Robust health coverage, dental, and vision.
- Future Security: Competitive retirement plans and long-term stability.
- Professional Growth: Structured pathways for advancement and tuition reimbursement to help you reach your career goals.
Job Purpose
The Lead Surgical Coordinator provides high-level administrative and clinical leadership for the surgery scheduling team. This role is responsible for the end-to-end coordination of complex inpatient and outpatient surgical procedures, ensuring seamless patient flow, regulatory compliance, and the mentorship of scheduling staff.
Key Responsibilities
- Leadership & Supervision: Provides direct leadership for all surgery schedulers. Assists management with supervisory activities, including recruiting, hiring, conducting performance appraisals, and assigning daily workflow tasks.
- Surgical Coordination: Manages high-volume scheduling for inpatient and outpatient procedures. Coordinates all necessary pre-testing, physician orders, and admission reservations, including the transfer of demographics and insurance data to hospital facilities.
- Clinical Support & Triage: Accompanies patients to exam rooms, collects vitals/history, and assists with transfers and specimen collection. Prepares and maintains procedure rooms and instruments according to infection control and OSHA/CLIA protocols.
- Insurance & Authorization: Obtains mandatory pre-certifications and referrals prior to surgery. Verifies insurance coverage (Medicare, BC/BS, Managed Care, Workers Comp) and ensures billing accuracy.
- Patient Education: Delivers comprehensive pre- and post-operative instructions. Provides individualized family education and supportive counseling as needed.
- Administrative Oversight: Mentors and orients new hires as a department preceptor. Participates in the creation and implementation of departmental goals, processes, and standard operating procedures.
Mandatory Requirements
- Experience: 4–5 years of progressive experience in a medical field is required, with a documented background in surgical scheduling and patient flow management.
- Education: High School Diploma or equivalent. Successful completion of a Medical Assisting program is required.
- Technical Proficiency: Must be proficient in the Epic practice management system and standard medical office software.
- Medical Knowledge: Must possess a strong mastery of medical terminology and a deep understanding of insurance regulations (Medicare, BC/BS, Managed Care, and Workers’ Compensation).
- Professionalism: Exceptional interpersonal skills with the ability to exercise tact and diplomacy when coordinating between physicians, patients, and hospital personnel.
- Operational Stamina: Ability to work independently, prioritize high-demand tasks, and stay late to cover clinical areas as needed to ensure patient safety and department coverage.
Compliance & Confidentiality
- Maintain strict adherence to HIPAA, OSHA, CLIA, and PA Department of Health regulations.
- Ensure all informed consents and medical records are handled with total confidentiality.
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Pittsburgh, PA
Unlock your next career adventure in Pittsburgh, Pennsylvania! Nestled between the three rivers, this vibrant city boasts a rich history, thriving arts scene, world-class universities, and a robust job market. From catching a Steelers game at Heinz Field to exploring the Andy Warhol Museum or indulging in a Primanti Bros sandwich, Pittsburgh offers a unique blend of cultural experiences and professional opportunities. Embrace the charm of this dynamic city and discover your dream job among our diverse listings. Join us in the Steel City and elevate your career to new heights!