Financial Counselor – Regional Oncology Care (Hybrid / Erie, PA Region)
Job Number: NR748385
Pay Rate: $18.99-21.27 / hour
Job Description
Financial Counselor – Regional Oncology Care (Hybrid / Erie, PA Region)
Job Type: Full-Time, Direct-Hire (Permanent placement on company payroll with immediate full benefits; not a temporary job)
Location: Erie, PA 16505
Schedule: Monday – Friday, Day Shift (8:00 AM – 4:30 PM; No evenings, weekends, or holidays!)
New Hire Starting Base Pay: $18.99 – $21.27 per hour (Starting pay based on experience, with clear advancement pathways as you build specialized expertise.)
Future Earning Potential: After hire, established employees have the opportunity to earn progressive pay increases up to $28.11 per hour over time through performance, tenure, and continuous learning.
How You'll Make an Impact
- Insurance Verification & Prior Authorizations: Secure verification of insurance benefits and obtain initial/subsequent prior authorizations and referrals required by third-party payers prior to treatment.
- Patient Financial Advocacy & Assistance: Evaluate uninsured, underinsured, and high-cost medication patients for co-pay assistance, foundation grants, drug reimbursement programs, Medical Assistance, and charity care resources.
- Patient Counseling & Liability Review: Meet with oncology patients and families to complete financial counseling, review out-of-pocket liabilities using Summary of Liability forms, and establish manageable payment arrangements.
- Billing & Claims Resolution: Partner with the central billing team and walk-in patients to investigate, resolve open claims, and clarify insurance coverage issues.
- Regional Clinical Support: Maintain seamless financial coordination across regional cancer centers, traveling occasionally to supported sites based on operational needs.
What We’re Looking For – Minimum Job Requirements
- Experience: Minimum 3 years of work experience in a medical office, patient access, financial counseling, or healthcare billing environment is required (prior authorization experience required).
- Education: High school diploma or GED equivalent required.
- Technical Skills: Proficiency with electronic health record (EHR) systems (EPIC experience strongly preferred), word processing, and medical billing databases.
- Industry Knowledge: Working knowledge of medical terminology, third-party payer rules/regulations, prior authorization workflows, credit/collections laws, and HIPAA confidentiality guidelines.
- Soft Skills: Exceptional interpersonal communication, high empathy and patient advocacy orientation, strong problem-solving skills, and the ability to work independently.
What We Offer
- Predictable Work-Life Balance: Monday through Friday day shift schedule with no evenings, weekends, or major holidays.
- Hybrid Flexibility: Post-training work-from-home flexibility paired with local regional clinic support.
- Competitive Compensation & Growth: Starting pay based on experience, with clear advancement pathways across revenue cycle and financial counseling.
- Comprehensive Benefits Package: Top-tier health, dental, and vision insurance starting day one.
- Generous Retirement Match: Retirement savings with up to an 8% employer match contribution.
- Education Investment: Up to $6,000/year in tuition assistance plus tuition discounts at 30+ partner schools.
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Immerse yourself in exciting job opportunities in the picturesque region surrounding Erie, Pennsylvania. Discover a career path that offers not only professional growth but also the chance to experience the stunning landscapes and vibrant culture that make Erie truly one-of-a-kind. From exploring Presque Isle State Park's sandy beaches and stunning sunsets to savoring the local delicacy, the Smith's hot dog, Erie is a haven for art enthusiasts with attractions like the Erie Art Museum and Warner Theatre. Cheer on the Erie SeaWolves at UPMC Park or take in the beauty of Lake Erie as you consider your next career move in this charming and dynamic city. Start your job search today and uncover the endless possibilities that await you in Erie, Pennsylvania!