Certified Medical Assistant (Remote in Pennsylvania)
Job Number: NR609478
Pay Rate: $18.59-22.5 / hour
Job Description
Remote - Certified Medical Assistant
Role Type: Full-Time, Regular Employee (Permanent placement on company payroll, not contract/temp)
Shift: Day Job (Monday through Friday, standard daytime business hours. No weekends, holidays, or on-call shifts).
Work Arrangement: 100% Remote / Work from Home
Location: Southwestern Region, Pennsylvania
New Hire Starting Salary Range: $18.59 – $22.50 per hour base wage (After hire, pay increases can be earned, see below).
About the Opportunity
This is a permanent, full-time career opportunity for a tech-savvy medical professional to join a centralized division. If selected, you will be hired directly as a regular employee of the organization we represent, placing you on their payroll and making you eligible for full corporate benefits from day one. This is not a temporary, contract, or "temp-to-hire" assignment. Operating in a fully virtual capacity, this role supports up to five regional primary care practices, providing elite clinical stability, a predictable schedule, and zero travel requirements.
Purpose
The Remote Certified Medical Assistant functions as an essential virtual clinical anchor within a highly specialized Multidisciplinary Team (MDT). Rather than performing traditional physical floor duties, this specialized medical assistant leverages digital healthcare technologies to manage comprehensive Inbox Coordination, advanced Pre-Visit Planning, specialized Medication Refills, and complex insurance Prior Authorizations. By streamlining high-volume clinical workflows, closing patient care gaps, and managing digital charts, this professional dramatically reduces administrative burdens for regional providers while ensuring timely, standardized care for a diverse patient population.
Responsibilities
- Virtual Care Line Support: Anchor administrative and clinical queues, managing the electronic inbox, routing physician messages, and addressing incoming requests to provide essential remote patient support.
- Pre-Visit Planning & Gap Closure: Review, clean, and organize electronic patient charts across multiple regional clinics to confirm that incoming diagnostic paperwork, hospital discharge notes, and laboratory or X-ray reports are fully compiled prior to provider encounters.
- Medication & Refill Coordination: Navigate and process incoming prescription refill requests and coordinate closely with pharmacy networks under the direct supervision and guidelines of attending physicians.
- Prior Authorizations & Form Management: Gather and submit required medical documents, clinical codes, and demographic profiles to secure third-party insurance approvals for specialized treatments and diagnostic testing.
- Database & Schedule Management: Audit practice management scheduling grids, verify patient insurance parameters, update demographic variables, and schedule specialized multi-practice appointments.
- Regulatory Compliance & Privacy: Manage, transfer, and store electronic health records in strict compliance with the Health Insurance Portability and Accountability Act (HIPAA), OSHA guidelines, and corporate privacy frameworks.
- Patient Education & Communication: Contact patients and families directly via secure communication channels to relay provider instructions, clarify care protocols, and provide required medical education.
- Workflow Standardization: Collaborate dynamically with regional multidisciplinary teams to continuously improve, scale, and standardize virtual workflows across the entire Primary Care Service Line.
Minimum Essential Requirements
- High School Diploma or GED equivalent.
- Direct experience navigating the Epic Electronic Health Record (EHR) database or a background functioning as an active Medical Assistant (MA).
- Technical & Clinical Orientation: Strong foundational knowledge of standard medical terminology, diagnostic request tracking, and treatment room operations.
- Computer Skills: Prior experience with EPIC and Microsoft Excel, spreadsheet manipulation, or general office software is required.
- Digital Adaptability: Ability to thrive in a fast-paced, high-volume virtual workflow environment while maintaining excellent time management and organizational control.
Licensure, Certifications, and Clearances
- Medical Assistant Certification (CMA, CCMA, RMA, or NCMA) valid and current
Performance-Based Earning Potential
This position features an established salary structure designed to reward technical proficiency, multi-clinic workflow mastery, and operational tenure. Through sustained performance excellence, advanced competence across complex insurance and electronic medical networks, and positive annual reviews over time, employees have the structural opportunity to progress up to $27.96 per hour within the standard corporate pay scale.
Premier Benefits
- Exceptional Retirement Package: Secure your future with retirement savings accounts featuring competitive company matching structures (up to 8% total contribution framework).
- Comprehensive Healthcare: Direct access to top-tier health, dental, and vision networks with comprehensive medical coverage options for you and your family.
- Generous Paid Time Off: Enjoy an exceptional PTO accrual structure along with 7 paid holidays per calendar year to support your work-life harmony.
- Tuition Assistance: Maximize your professional trajectory in healthcare or clinical leadership with up to $6,000 per academic year in tuition reimbursement, plus exclusive tuition discounts at over 30 partner institutions.