Central Scheduler – Cardiovascular Specialty Practice
Job Number: NR18716285
Pay Rate: $19.74-22.22 / hour
Job Description
Central Scheduler – Cardiovascular Specialty Practice
Job Type: Full-Time, Direct-Hire (Permanent placement on company payroll with immediate full benefits; not a temporary job)
Location: Harrisburg, PA 17102 (On-site – Midtown / Downtown Harrisburg area)
Schedule: Monday – Friday, Day Shift (Rotating/flexible between 8:30 AM – 5:00 PM and 9:00 AM – 5:30 PM; No evenings, weekends, or holidays!)
New Hire Starting Base Pay: $19.74 – $22.22 per hour (Starting pay based on experience, with clear advancement pathways as you build specialized expertise.)
Future Earning Potential: Established employees have the opportunity to earn progressive pay increases up to $29.67 per hour over time through performance, tenure, and continuous learning.
How You'll Make an Impact
- Specialty Patient Scheduling: Inbound call volume management for scheduling cardiovascular patient appointments, intake verification, and informing patients of required insurance cards and co-pay expectations.
- Provider Schedule Coordination: Manage and update provider clinical calendars, coordinating appointment changes, block adjustments, and patient call-backs/rescheduling when provider schedules shift.
- Voicemail & Triage Communications: Manage department voicemail queues, return patient calls in a timely manner, and direct high-priority medical inquiries to appropriate clinical staff.
- Patient Access & Referral Navigation: Assist patients with physician finder services to match their care needs with the appropriate specialist, ensuring seamless access across clinical sites.
- Practice Database & Administrative Support: Input and maintain scheduling data within computerized practice management systems, sort records, and ensure precise administrative record-keeping.
What We’re Looking For – Minimum Job Requirements
- Experience: Minimum 2 years of work experience in a physician office or medical field required (an Associate degree may be substituted in lieu of experience)
- Call Center Experience: High-volume call center or healthcare communications experience strongly preferred.
- Education: High school diploma or GED equivalent required (Associate degree preferred).
- Technical Skills: Proficiency with computerized practice management and scheduling software, multi-line phone systems, database entry, and electronic health record (EHR) systems.
- Industry Knowledge: Understanding of patient scheduling workflows, basic medical terminology, insurance co-pay/verification processes, and HIPAA confidentiality guidelines.
- Soft Skills: Outstanding telephone etiquette, strong organizational and multitasking abilities, high attention to detail, and a patient-first communication style.
What We Offer
- Predictable Work-Life Balance: Standard Monday through Friday day shift schedule with no evenings, weekends, or major holidays.
- Competitive Compensation & Growth: Starting pay based on experience, with structured career pathways across patient access and practice operations.
- Comprehensive Benefits Package: Top-tier health, dental, and vision insurance starting day one.
- Generous Retirement Match: Retirement savings with up to an 8% employer match contribution.
- Education Investment: Up to $6,000/year in tuition assistance plus tuition discounts at 30+ partner schools.
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Harrisburg, PA
Discover exciting job opportunities in the vibrant Harrisburg, Pennsylvania area today! Situated along the scenic Susquehanna River, Harrisburg offers a perfect blend of historical charm, modern amenities, and endless opportunities for career growth. Immerse yourself in the rich culture of the State Museum of Pennsylvania, enjoy performances at the Whitaker Center for Science and the Arts, or cheer on the Harrisburg Senators at FNB Field. Indulge in local cuisine, stroll through picturesque Riverfront Park, or explore nearby Hershey, known as the "Sweetest Place on Earth." Join us in Harrisburg, where a fulfilling career and a fulfilling life await you. Explore our job listings now!